Question 1

Is there a setup fee or minimum fee per month?

Accepted Answer

We like to keep billing simple and straight forward. There are no setup fees, no minimum monthly charges, no admin fees. We only ask that you send in a minimum of 1,000 units monthly!

Question 2

What are the subcription terms?

Accepted Answer

-Standard Item Prep- (includes receiving/inspection/labeling/boxing items up to 49 lbs) -Oversize prep definition - units under 40 lbs., under 40″ on longest side (must meet both) -Over weight prep definition - units 40 lbs., under 40″ on longest side (must meet both) -Full subscription amount due at the beginning of the month or sign up.    -Billing for boxes, heavy/oversize, shrink-wrap, bubble wrap, and other extra services will be billed at the next billing cycle.  -Units included in subscription can be single units up to bundles of 6. -Customers will not automatically be upgraded to the next tier in the middle of a billing cycle.  -If you exceed your monthly units you will be charged per unit rate. -If you do not use all of your allocated monthly units in your subscription there will be no refund and the units will not carry over to the next billing cycle. Please note we are a monthly subscription company, so your volume should meet that threshold reliably each month to qualify for a your subscription tier.   -Any units sent over the subscription limit will be billed as per-unit basis. Starter @1.50, Standard @$1, Pro @.90 cents, and Elite @.85 cents.

Question 3

Are there any storage costs?

Accepted Answer

Your product is palletized and charged a storage fee after 30 days.

Question 4

What if I only need carton forwarding and not per-unit prep?

Accepted Answer

Please contact us for a custom quote.

Question 5

Do you accept FTL or LTL shipments?

Accepted Answer

Yes, Container unload pricing will be charged separately to your monthly subscription and pricing for palletized vs floor loaded containers will be different.

Question 6

Do you create amazon shipments for me?

Accepted Answer

Yes! We handle the whole process from receiving to outbound. If you prefer to make your own shipping plans that is up to you!

Question 7

Will I have a dedicated Account Manager when using Singh Logistics?

Accepted Answer

Yes! All of our pricing plans and services include an experienced and dedicated Account Manager as your single point of contact with our company.

Question 8

How long will it take to ship out my products?

Accepted Answer

We have a 72 hour turn-around time on all shipments.

Question 9

What is the nearest Amazon facility in your area?

Accepted Answer

Our nearest Amazon facility is right around the corner!   FWA4 9798 Smith Road FORT WAYNE, IN 46809-9771 US (FWA4)